Shipping policy

Shipping Policy:

Thank you for choosing Foi. Below is our shipping policy, which outlines the processing times and estimated delivery durations for orders placed through our online store.

  1. Order Processing Time:

    • We strive to process all orders promptly to ensure timely delivery to our customers. Please allow up to 3 business days for your order to be processed and prepared for shipment. Orders are processed during regular business hours, Monday through Friday, excluding holidays.

  2. Shipping Methods and Delivery Timeframes:

    • Once your order has been processed, it will be shipped using the shipping method selected at checkout. We offer the following shipping options:
      • Standard Shipping: Estimated delivery within 3-5 business days from the date of shipment.
      • Expedited Shipping (if available): Estimated delivery within 1-3 business days from the date of shipment.
      • Please note that delivery timeframes are estimates and may vary depending on factors such as shipping carrier delays, weather conditions, and the destination address.

  3. Shipping Rates:

    • Shipping rates are calculated based on the weight of your order, the selected shipping method, and the destination address. Shipping costs will be displayed at checkout before you complete your purchase.

  4. Order Tracking:

    • Once your order has been shipped, you will receive an order confirmation email containing a tracking number. You can use this tracking number to monitor the status and whereabouts of your package during transit.

  5. International Shipping:

    • At this time, we only offer shipping within the United States. We do not offer international shipping. We apologize for any inconvenience this may cause.

  6. Shipping Address Accuracy:

    • It is the responsibility of the customer to provide accurate and complete shipping information at the time of checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping address before completing your purchase.

  7. Contact Us:

    • If you have any questions or concerns regarding our shipping policy, please contact our customer service team at foicustomerservice@gmail.com We are here to assist you and ensure that you have a positive shopping experience with Foi

Thank you for shopping with us. We appreciate your business and hope you enjoy your purchase!